• Our offices will be closed on Mon., Sep. 7, in observance of Labor Day.

Get started with My Account

Customize My Account with these easy steps.

Put everyday account tasks at your fingertips.

My Account gives you convenient, secure access to your financial relationship from your phone, tablet or computer. View account information, make payments, move funds, access statements, manage preferences and stay connected to your operation anytime, anywhere. My Account complements your relationship with us by providing added convenience, transparency and self-service options.

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Why customers use My Account

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Access anytime

Manage your accounts from your computer or mobile device.

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Save time

Handle common tasks like payments, transfers and statement access without waiting for business hours.

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Stay informed

View balances, transactions, statements and account activity in real time.

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Stay in control

Manage security settings, alerts, guest access and account preferences in one place. 

Ready to get started with My Account?

1

Manage Your Money

  • Connect External Bank Accounts: Link bank accounts to support payments, eligible transfers and other account management activities.
  • Set Up a Payment or Transfer: Schedule a one-time payment, recurring payment or eligible transfer.
  • Choose Your Patronage Preference*: Select how you'd like to receive future patronage payments:
    • Apply to Loan
    • Direct Deposit (ACH)
    • Check by Mail

This preference can be updated as your needs change.

* For patronage-eligible customers.

2

To get the most value from My Account, start with these three steps:

  1. Turn on Alerts & Reminders
  2. Connect an External Bank Account
  3. Choose Your Patronage Preference
3

  • Turn on alerts & reminders 
    Receive notifications about payments, account activity and important updates.
  • Go Paperless 
    Receive email notifications when eligible statements become available online.
  • Add guest access 
    Give a spouse, business partner, accountant or bookkeeper access to the information they need while maintaining control of your account.
  • Connect your financial management tools 
    Export account information and transactions for use with accounting, bookkeeping and tax preparation software.

My Account customer support

Phone: 877-348-3810

Available Monday - Friday, 7:30 a.m. - 5:30 p.m. CT