Culture

Discover passion, commitment and integrity at Farm Credit Services of America.

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How We Operate

Leadership

While our senior leaders are actively involved, knowledgeable and hands-on, leadership is everyone’s business at Farm Credit Services of America. All employees are expected to practice and continually aspire to exemplary leadership by modeling the way, inspiring a shared vision, challenging the process, enabling others to act and encouraging the heart.

Continuing Education

Ongoing learning is key to our future success both as individuals and as a company. In addition to internal and external training opportunities, we provide financial support to those pursuing higher education.

Employee Satisfaction

We listen to our employees. Each year, we ask for input on leadership, our programs, our work environment and employee satisfaction to help us gauge how well we are meeting our employee’s needs and identify where improvements are needed.

Employee Achievements

We get excited about every success that makes a difference. We celebrate unique contributions and achievements through our “Bravo” award program and competitive compensation. Every day employees choose to be their best and are often rewarded by their peers for exhibiting outstanding performance and extraordinary effort.

Work-Life Balance

We want our employees to feel their workplace is personally fulfilling, professionally challenging and financially rewarding. We also respect their personal life. We offer flexible work hours and dress code, wellness programs and other benefits that balance work and personal life. We include team building and fun in our work environment through activities and events.

Core Values and Beliefs

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We are teammates.

Teams are not just another business unit here. They are a way of thinking, working and acting. We respect each other and value our differences. And, we have fun. Together, we can achieve anything. Apart, we’re just talented individuals with good intentions.

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We are leaders.

Leadership at FCSAmerica is about action and purpose — not position. We each bring out the best in those around us and inspire others to compete to be the best in the industry.

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We are adaptable.

We are not content with the status quo. Driving change in our industry, in our business and in our careers maintains momentum toward our goals and keeps life meaningful.

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We are innovators.

Whether it’s our technology, our processes or our products, we work hard to be the leader of innovation in the ag industry. We work in a conservative industry, but we always remain inspired to innovate.

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We are experts.

Although we don’t often brag about it, some of the industry’s foremost experts are working right here at Farm Credit Services of America. We are expected to strive every day to become an expert in our field and share that expertise with each other and our customers.

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We are values driven.

Honesty and integrity are not old-fashioned notions here. They are the foundation upon which we have built our business, grown our culture and developed our people.

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We are servants.

The farmers and ranchers we serve are the reason we exist. They are also a part of our extended family. Every day, we focus on talents, technologies and passions toward serving the people who are feeding the world.

In Our Communities

Employees participate in our community involvement program through hands-on volunteer efforts. Annually, each employee is allocated eight hours of paid time to volunteer for an organization they choose to support. We also match employees’ donations to nonprofit organizations up to $250 per employee each year.

In 2018, employees volunteered more than 8,700 hours — equivalent to 4 full-time employees — to give back to the communities where they live and work.

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“Growing up in rural Iowa, I know how absolutely essential support from companies and organizations is in protecting what makes communities great and ensuring a solid future.” – Teresa, employee since 2011
Bob, employee since 1980
“I really enjoyed working at the Open Door Mission — to see the great things they are doing, to see the hope in the eyes of those that are there and to know that we are assisting in that opportunity.” – Bob, employee since 1980
Tammi, employee since 2004
“We work to help our communities and we have a good time doing it. We know we’re helping a good cause. And people are so thankful. Non-profit organizations need a lot of help.” – Tammi, employee since 2004

Diversity and Inclusion

At FCSAmerica, diversity goes beyond race, gender, religion and age. Diversity represents a wide variety of backgrounds, styles, perspectives and values that our people bring to our organization.

Inclusion involves making others feel appreciated for the variety in their backgrounds, styles, perspectives and values. Embracing diversity and inclusion allows us to leverage our unique talents to best serve our customers.

We will continue to promote a culture where all team members appreciate and respect differences and foster an atmosphere of inclusion while working together to fulfill our mission and vision.

Diversity and inclusion don’t just grow our culture, they build our business.

You’ll find people sharing their leadership skills, developing professional relationships, and connecting within their areas of expertise and on an organization-wide level. This is accomplished through:

  • Cross-functional teams that help us discover new and diverse points of view resulting in enhanced outcomes.
  • Job shadowing and mentoring, including reverse mentoring in which leaders and team members exchange experiences and learn from those who are in the early stages of their careers.
  • Team Catalyst, which fosters opportunities for the advancement of women, and our Roots Leadership Team, which focuses on the development of young professionals.
  • Volunteering within our communities to give back and broaden our awareness.
Employees gathered around exhibits. 
Embracing diversity and inclusion allows us to leverage our unique talents to best serve our customers.

We work to ensure all our teammates have the tools to learn and demonstrate their abilities. We foster opportunities for individuals to enrich their personal and professional development and achieve their best.

Just as every organization is a continuum of growth and change, we continue to grow and change, too. Every day, we provide a work environment that is welcoming and encouraging for our employees, as we build a culture that is dedicated and responsive to those we serve.

Human Resources Contact

Questions? Contact our Human Resources team via email at humanresources@fcsamerica.com.

Emails are monitored during business hours Monday through Friday and replied to as quickly as possible. If you are interested in working at Farm Credit Services of America, you need to apply to an open position. Only applications received through our online system are accepted.